Home/ Why us
We'd rather show you the workings than tell you we're trustworthy.
Everyone in this industry says quality, trust and experience. None of those are checkable. Here’s the specific, checkable stuff instead – each one is something you could hold us to.
MCS
Certified installer, audited annually
Every assumption in our calculator is shown on screen
Unit rate, export rate, orientation factor, shading factor, self-consumption rate, degradation, energy inflation. Not in a footnote. Not behind an accordion. On the results page, in plain English, where you can argue with them.
You can rerun the numbers with 0% energy inflation
Most calculators quietly assume energy prices rise forever, because it makes payback look shorter. Ours defaults to 4%, states it, and gives you a switch to see the pessimistic version.
We tell people when solar isn't worth it
North-facing roof, heavy shade, a roof due for replacement, or a bill too small to justify the outlay. We’d rather lose the job than fit a system you’ll resent in year four.
We use the export rate you can actually get
6p per kWh – the best rate open to everyone. Not the 25p headline rate that’s tied to one supplier and one install route, which is what inflated payback figures are usually built on.
We cap the system size against your consumption
Overselling looks great on a brochure and terrible on a payback calculation. Extra generation you can’t use gets exported at 6p instead of saving you 26p.
Fixed price after design
The price on your design is the price. Scaffolding, DNO application, building control notification and bird protection are in it, not added afterwards.
Aftercare that involves a phone and a person
We’re still here in year five, and we’d quite like you to recommend us in year six.
The method
The whole house approach
The name is the method. Before we specify anything we want to know what your roof faces, what your bill is, who’s in the house during the day and what you’re likely to plug in over the next five years. Those four answers change the system more than any product choice does.
It’s slower than quoting off a price list. It’s also the only way to give someone a payback figure that survives contact with reality. We’d rather have a smaller number of customers who got the right system than a larger number who got the system we had in the van.
- You will never use 100% of what your panels produce.
Anyone showing you a saving based on that number is either being careless or hoping you don’t check. Without a battery, most homes use around a third of what they generate.
- A north-facing roof genuinely might not be worth doing.
We’ll tell you if your roof isn’t right for it. We’ve talked people out of solar before and we’ll do it again.
- Payback is usually 8 to 12 years, not four.
Anyone promising you four is quoting a best case they can’t guarantee. Panels also lose about half a percent of their output every year, and that belongs in the maths.
Read this bit
What a lot of solar companies won't put in writing
Every one of these is in our calculator’s maths. None of them are hidden in a footnote.
Already got a quote?
Bring it.
Get a written quote from another MCS certified installer for the same kit and the same standard of install, and we’ll match it. We’d rather earn the job on the work than on the price tag – but we’re not going to lose you over a few hundred quid either.
We’ve spelled the conditions out rather than leaving them vague, because a price match with undefined terms is worth nothing.
LIKE-FOR-LIKE MEANS ALL SIX OF THESE
If it isn't like-for-like we'll show you exactly where the
difference is, then you can decide whether it matters.
The four things that make a cheap quote cheap
Scaffolding priced separately
A headline figure that doesn’t include getting people safely onto your roof isn’t a price, it’s a deposit. Typically £600 to £1,200 depending on access.
A string inverter instead of a hybrid
Saves a few hundred now. Costs you the whole inverter again when you decide to add a battery.
Headline battery capacity, not usable
A “10 kWh” battery with 8.2 kWh usable is a different product to one with 9.6 kWh usable. Same number on the quote.
No MCS certificate
Cheapest of all, because it removes an audit. It also removes your ability to register for an export tariff – a few hundred pounds a year, indefinitely.
MCS certification
The industry standard we're audited against, covering both the products used and the way they're installed. It's also the thing that makes you eligible for an export tariff at all.
Consumer code membership
RECC or HIES. Sets the rules on how we're allowed to sell to you - no pressure selling, clear contracts, a proper cooling-off period and an independent route to complain if we get it wrong.
Insurance-backed workmanship guarantee
Ten years on our workmanship, underwritten by an insurer. The important word is insurance-backed: it stands whether or not we're still trading. Ask every installer you speak to whether theirs is.
Public liability insurance
£5m cover for the period we're working on your property. Certificate available on request, and worth requesting.
Guarantees & accreditations
What's covered, for how long, and by whom.
Three different things get called “the guarantee” in this industry, and they’re not interchangeable. Here’s each one separated out, with the bit that actually matters – who pays if the company that fitted it has gone.
The kit itself
Two different warranties come with panels and people mix them up constantly. Product warranty covers the panel failing. Performance warranty covers it quietly underdelivering. You want both, in writing.
Broadly, £5,500 to £11,000 for panels only depending on size, and roughly £3,500 to £5,000 on top for a battery. Every price we quote includes VAT (currently 0%), scaffolding and paperwork. The calculator uses our real price bands, so the payback figure it gives you isn't built on a number we invented.
Usually eight to twelve years. Faster if you're home during the day, have a big bill, a south-facing roof and a battery. Slower if you're out all week on an east-west roof. The calculator shows you your year, and shows you the version with no energy price inflation too, which is the pessimistic case.
Yes, finance is available. We'll show you the monthly cost next to your estimated monthly saving so you can see whether it's roughly cost-neutral or not — because sometimes it isn't, and you should know that before you sign.
Our calculator assumes 6p per kWh, which is the best rate currently open to everyone regardless of who installed your system. Better rates exist — some suppliers pay 15p to 25p — but they're tied to specific tariffs and conditions, so we won't build your payback on one you might not qualify for.
It runs to 31 March 2027 and then goes back to 5%. On a £9,000 system that's about £450. Worth knowing if you were planning to do this anyway, not a reason to rush a decision you haven't made.
Most pitched roofs in reasonable condition are. What matters is direction, shading and the state of the tiles. Due south is best, east-west is genuinely fine, and due north usually isn't worth it. If your roof needs work in the next five years, do the roof first — we'll tell you that rather than fit panels you'll have to pay to take off again.
For the vast majority of homes, no — it falls under permitted development. Exceptions are listed buildings, conservation areas and flat roofs where panels would sit more than 200mm proud. We check this before we design anything, and we tell you before you've spent a penny.
Both are possible. Flat roofs use a ballasted or bolted frame at an angle, which changes the layout and sometimes the planning position. Garages and outbuildings work if the structure takes the load and the cable run back to the house is sensible. We'll look at it on the roof check.
Fitted properly, no. Anchors replace tiles rather than drilling through them, and the weatherproofing is covered by our workmanship guarantee. If your roof is already near the end of its life we'd rather you replaced it first.
By default everything shuts off — that's a safety requirement, so nobody working on the network gets a shock from your roof. If you want power during an outage you need a battery with a backup circuit fitted, which is an extra piece of kit and extra cost. We'll price it if you want it, and tell you honestly how often you'd use it.
Barely. Rain does most of the work in the UK. A clean once a year is plenty, and many people never bother. The inverter is the part most likely to need attention at some point, usually around year twelve.
There's no commission structure here that rewards it. Oversizing looks great on a brochure and terrible on a payback calculation, because the extra generation mostly gets exported at 6p instead of saving you 26p. Our calculator caps the suggested size against your actual consumption for exactly that reason.
Yes, provided you have a hybrid inverter. That's why we fit one as standard even when you're not buying storage on day one. With a string inverter you'd be replacing the inverter as well, which is a few hundred pounds of false economy.
Panels typically carry a 25 year performance warranty and a 12 to 25 year product warranty depending on brand. Inverters are usually 10 to 12 years, batteries 10 years or a set throughput. Our workmanship guarantee is insurance-backed, so it stands even if we don't. Ask any installer which of their warranties are insurance-backed — the answer is revealing.
Two reasons. It's a standard your installer has to be audited against, and without an MCS certificate you can't register for an export tariff — so you'd be giving your surplus electricity to your supplier for free. If a quote is unusually cheap, check this first.
The system stays with the house and the warranties transfer to the new owner. It generally helps the sale — an EPC bump and a lower running cost are easy things for a buyer to understand. Just remember to hand over the MCS certificate and monitoring login with the keys.
Usually four to six weeks from design to switched on, and most of that is the DNO application and scheduling scaffolding. The install itself is one or two days.
No. The roof check is done on a call with satellite imagery. If we need to physically look at something we'll arrange it with you first, and it's still free.
Send it to us. If it's genuinely like-for-like from another MCS certified installer, we'll match it. If it isn't, we'll show you exactly where the difference is and you can decide whether that difference matters to you.
We'll tell you, on the first call, and that will be the end of it. A north-facing roof, heavy shade or a small bill can all make it not worth doing. We'd rather lose the job than fit something you resent in year four.
Already got a quote?
Questions we'd ask too
Everything people actually ring up about. If yours isn’t here, ask us – we’ll answer it properly and add it.

